How long does it take for a dress to be made?
Our gowns are made-to-order and take 12+ weeks (not including shipping time) to produce. We recommend purchasing your wedding gown at least 6 months before your wedding date to allow time for alterations.
Are you able to accommodate rush orders?
We can accommodate rush orders for an additional rush fee. Please contact your retailer for pricing based on your timeline. For orders needed in less than 12 weeks, please email us at info@chantellauren.com before ordering.
How can I find out the status of my dress order?
If you are working with a boutique, we recommend communicating with them. When you order with us online, we will provide an approximate shipment date.
Can you create larger sizes?
Chantel Lauren strives to be a brand for every body type. If you do not see your size listed in our size guide or for purchase online, send us an email at info@chantellauren.com and we will be happy to assist you.
How do I determine my size?
You will need your bust, waist, and hip measurements to find your size. Using the size chart we recommend sizing based on your largest measurement for fitted gowns and your bust and waist measurements for A-Line gowns. Click here to view our size guide.
How do I care for my dress?
Chantel Lauren pieces are professional, dry-clean only. However, Care instructions can vary by dress & fabric. Send us an email at info@chantellauren.com and we will be happy to help with and questions.