Returns and Exchanges

Made to Order

Your Chantel Lauren gown is made especially for you, we are unable to offer returns or exchanges.

 

Ready to Wear

Ramblyn Bride dresses are elligable for an exchange or shop credit is available within 7 days of you receiving your package. If you need help with an exchange or shop credit contact info@chantellauren.com Subject: Exchange with your order number.

Items must be in original condition free of makeup, marks and stains, and must not have been worn, altered or washed. Try on all items as soon as you recieve them to ensure you can exchange items within our specified 7 day timeframe.

 

Sample Sale

All Sales are FINAL, consider this before making your sample sale purchase. If you have questions about an item, email info@chantellauren.com before your purchase.

 

Return Shipping

In the event of manufacturing error, return postage will be paid by Chantel Lauren. However, in the event of sizing, a change of mind, you will be liable for any additional postage to return your item.